Experience
Outgoing
Paris (Remote)
2024-present
VP Product, Design, & Stuff
At Outgoing, we combine AI and great design to get people out into the world, together. We're very early-stage, so I wear a lot of hats including product strategy, advising our founder, design, user research, and full-stack engineering.
Prisma
Berlin
2023-2024
VP Product
Prisma simplifies working with databases, offering the #1 object-relational mapping tool for the TypeScript ecosystem.
Product Leadership Consulting
2022-2023
Independent Consultant
Worked with startups to debug and evolve their product operating processes through including team evaluations and fractional executive leadership. Identified moments of friction, silos, and ineffective or unnecesary process—then worked to drive change.
Miter, Inc.
San Francisco
2020-2022
CEO & Founder
We built a SaaS product to improve business meetings via behavioral science—because everybody wants better meetings, but most attempts to improve them fail for predictable reasons. We raised pre-seed funding in 2021, built a robust product and a team of four, and published a smash-hit Harvard Business Review article along the way. Ultimately we disproved our core hypothesis.
Envelope Finance
San Francisco
2020-2023
Advisor
Envelope helps people reduce their credit-card debt. I met weekly with the founder to provide guidance on product, UX, engineering, and hiring.
Heap, Inc.
San Francisco
2018-2020
VP Design, Interim VP Product
Heap provides behavioral analytics to product teams. I served as first VP Design and interim VP Product. I joined when we had neither a PM nor a design team, and worked with fellow executives to create a lean, agile, collaborative product-development process.
Facebook, Inc.
Menlo Park, CA
2016-2017
Product Design Manager, Messenger Developer Platform
The opportunity: invent a new type of digital experience rooted in chat, via opinionated developer experience. My team and I sat down with platform developers to understand their needs, wrote developer docs, and created open-source templates for common bot flows. My postmortem on the 2016-17 chatbot bubble has over 30k views.
Google, Inc.
Mountain View, CA
2014-2016
Product Manager & Product Design Leader
Product Design Manager for Gmail & Inbox by Gmail. Managed 10-15 designers and researchers in Mountain View and Zurich and drove product strategy for Inbox following its initial launch. Product Manager for an AI project in Search.
Emu Messenger
Palo Alto, CA
2012-2014
Co-Founder & Chief Product Officer
Messaging + AI startup funded by Kleiner Perkins, Triplepoint, DFJ, and Menlo Ventures. Acquired by Google in 2014. As co-founder and CPO I served as product lead, designer, and front-end engineer. Also I made the coffee sometimes.
CrunchFund
San Francisco
2012
Entrepreneur in Residence
Served as CrunchFund's first EIR. Helped evaluate potential investments. Served as interim product lead for a portfolio company.
AOL
Palo Alto, CA
2010-2012
Senior Director, Product Management
Worked across AOL to improve overall product quality. Managed the 2011 relaunch of TechCrunch.com, nearly doubling page-views per visitor.
Yahoo! Inc.
Sunnyvale, CA
2007-2010
Director, User Experience Design (2007-2010)
Led the design team for Yahoo! Messenger—then the largest instant messaging service in the US. As member of the Emerging Markets team, participated in strategy and global ethnographic research. Designed and PMed Yahoo! Messenger for iPhone, which became the #1 free social networking app on iTunes and was featured by Apple.
Freelance
Cambridge, USA
2000-2007
Product Design & Strategy Consultant
Performed freelance UX, visual design, product strategy, and front-end development for a variety of clients spanning RFID middleware, academic book-purchasing, personal finance, political fundraising, and digital asset management.
TextWise, LLC
Syracuse, NY
1997
Internship - Design & Engineering
Designed and built front-ends for information-retrieval and visualization systems.
Microsoft Corporation
Redmond, WA
1996
Internship - Engineering
Education
Harvard University
1994-1998
AB, Computer Science
Relevant Coursework: Cognitive, Behavioral, and Abnormal Psychology; Computer Graphics; Face Perception; Artificial Intelligence; Abnormal Psychology; Data Structures and Algorithms; Music Theory; Intellectual History
Extracurricular Activities: Harvard-Radcliffe Gilbert & Sullivan Players: Board of Directors, Set Designer, Technical Director, Stage Manager. Harvard Din & Tonics.
University of Maryland
College Park, MD
1998-1999
Faculty Research Assistant, Human-Computer Interaction Lab
Academic internship. Data-visualization research & prototyping.
Cornell University
Ithaca, NY
1998
Research Associate, Human-Computer Interaction Group
Academic internship. Designed educational and collabgoration tools. Conducted user research.